SuperGold card members can enjoy a 10% discount on our base rate, which includes standard insurance, unlimited kilometres and all taxes.
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How do I book a rental car with Ezi Car Rental?
The fastest and easiest way to book is on our website.
If you prefer, you can email us your booking information at [email protected].
If you want to talk to someone, you can call us toll free on:
- 0800 545 000 from New Zealand
- 1800 129 102 from Australia
- +64 9 254 4397 from any other international country
Are Ezi Car Rental’s prices all inclusive?
Ezi Car Rental has no hidden fees.
Our prices are in New Zealand dollars (NZD) and include Goods and Services Tax (GST) at 15%, unlimited kilometres and standard third party and public liability cover.
How do I pay for my rental car?
When booking with Ezi Car Rental, you don’t have to pay anything up front. However please give us a call or email us if you’d like to do so.
Please note that we do NOT accept Cash as a form of payment.
- American Express
- Credit cards
- Debit cards
These cards must show the main driver’s name, signature and card number, with the applicable logo. Cash, prepaid and reloadable debit cards, gift cards and Travel cards, are NOT accepted for payment or to use as a bond for security purposes.
A credit card transaction fee of 2.2% for Mastercard and Visa and 4% for American Express applies to the total rental charges including GST (but excluding any Airport and Ferry fees and the GST on these fees) where a credit card is used for payment.
A minimum pre-authorisation of $400* is required as security on all Mastercard and Visa debit card payments. All holds on debit cards funds are released upon return of the rental car if no damage or fees are owing on the hire. It can take up to 7 working days for your bank to operate the release. Please note this is a hold on a credit card meaning it doesn’t show as a transaction on your statement.
*The pre-authorisation may differ depending on vehicle type.
** Transfercar payment options and Terms and Conditions differ from Ezi, please see the Transfercar website for more details.
How many drivers can be on the agreement?
Ezi Car Rental includes one named driver free-of-charge in the base rental car hire cost.
If you select our Ezi Plus or Ezi Premium cover, the main driver and one additional driver is free.
Additional drivers will be $5.00 per day for the duration of the hire and can be arranged on arrival.
What accessories are available from Ezi Car Rental ?
The following accessories or extras are available and can either be pre-booked online or purchased at pick up:
- Baby and booster seats
- Ski racks (Selected South Island locations only)
- Snow chains (Selected South Island locations only)
What driving licence do I need to hire with Ezi Car Rental?
You can rent from Ezi Car Rental with a full open New Zealand drivers licence only (the green licence). You can not have been given a disqualification or suspension in New Zealand, as we will be unable to rent you a vehicle.
If your drivers license is not issued from NZ, you must meet the below requirements:
- you have a current and valid overseas licence and an International Driving Permit
- if your overseas licence is not English, you must have an accurate translation
- you will need the above documents if you came into New Zealand less than 12 months ago
If you don’t meet all of these requirements, you must apply for a New Zealand driver licence to drive in New Zealand.
The law requires us to sight your licence when you collect your rental car. No photocopies or scanned licenses will be accepted.
Restricted license’s from either NZ or abroad can not be accepted.
Ezi Car Rental will accept Digital Drivers Licences (DDL). However, if you are visiting from a country/state that operate under a DDL, we strongly recommend that you also have a physical copy of your license while traveling in New Zealand. A driver may be asked to produce a physical copy by the New Zealand Police to prove the DDL is valid.
How far in advance do I need to book my rental car?
If you are travelling during the peak travel season in New Zealand (Nov-Apr), we would recommend booking as far in advance as possible to ensure the best rates and choice of vehicles.
You can however book right up until the day of departure with Ezi Car Rental if it suits, then simply give one of our expert Reservations Team a call on 0800 545 000 and they will let you know what car categories we have available.
If you prefer to book online, we would recommend booking at least 3-7 days in advance of your planned pick up date during our Winter and Spring seasons, and as soon as possible for Summer bookings.
Check out the infographic at the bottom of this page for more information.