In order to pick up your vehicle in no time, please remember that all drivers must have a current full driver licence at all times. If your licence is not in English, you must carry an official English translation or International Driver Permit (IDP) together with your original licence. Please be aware that most European licences don’t have their description fields in English and won’t be accepted without a translation document.
Please make sure you have a valid credit card or visa debit card is needed to hire with us as a bond is required on all hires. We will need to take an imprint of your card details at the time of pick up for the bond security. The applicable excess amount for your hire will be held as an authorisation on your card as security, and released at the end of your hire. We do not accept cash for the bond.
Please click on the location to get full pickup details:
- Auckland Airport
- Auckland City
- Wellington Airport
- Christchurch Airport
- Dunedin Airport
- Queenstown Airport
Walk-ins: If you have arranged to make your own way to our depot, you will find the depot address in your travel documents or on your branch locations page. Please call us freephone on 0800 545 000 for directions anytime.
On departure: Please allow sufficient time to call at the depot to drop your vehicle off to us and allow for time to inspect the vehicle and transfer time to the airport. Most international airlines require that you check in at least 2 hours before flight departure to complete formalities. If you have arranged an early drop off at the airport (prior to our opening hours), please confirm the details and instructions for the early drop off with Ezi Car Rental when you pick up your vehicle.