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Related Information

  • How do I collect my vehicle?

    Please note that all reservation confirmations contain full vehicle pick up information.

    Click here to find out more about how to collect your Ezi Car Rental vehicle.

  • Are Ezi Car Rental’s prices all inclusive?

    Ezi Car Rental has no hidden fees.

    Our prices are in New Zealand dollars (NZD) and include Goods and Services Tax (GST) at 15%, unlimited kilometres and standard third party and public liability cover.

  • How do I pay for my rental car?

    When booking with Ezi Car Rental, you don’t have to pay anything up front.

    Please give us a call or email us if you’d like to do so.

    Please note that we do NOT accept Cash as a form of payment.

    We accept:

    • Visa
    • MasterCard
    • American Express
    • Credit cards
    • Debit cards

    These cards must show the customer's name, signature and card number, with the applicable logo. Prepaid and Reloadable Debit cards and gift cards, as well as Travel cards are not accepted for securing your booking/security but can be used for payment.

    A card transaction fee of 2.2% for MasterCard and Visa and 4% for American Express applies to the total rental charges including GST (but excluding any Airport and Wharf fees and the GST on these fees) where a credit or debit card is used for payment. The card transaction fee is subject to GST.

  • How do I book a rental car with Ezi Car Rental?

    The fastest and easiest way to book is on our website.

    If you prefer, you can e-mail us your booking information at [email protected]

    If you want to talk to someone, you can call us toll free on:

    • 0800 545 000 from New Zealand
    • 1800 129 102 from Australia
    • +64 9 254 4397 from any other international country
  • How many drivers can be on the agreement?

    Ezi Car Rental includes 2 named drivers free-of-charge in the base rental car hire cost.

    Additional drivers (from the 3rd driver and above) are an additional cost.

    Extra drivers can be arranged on arrival.

  • What accessories are available from Ezi Car Rental ?

    The following accessories or extras are available and can either be pre-booked online or purchased at pick up :

    • Baby and booster seats
    • GPS navigation
    • Ski racks (selected location)
    • Snow chains (selected location)
  • What driving licence do I need to hire with Ezi Car Rental?

    You can drive in New Zealand if (you need to meet all these requirements):

    • you have a current and valid overseas licence and a driver permit, AND
    • your overseas licence is in English, or you have an accurate translation, AND
    • you haven’t been given a disqualification or suspension in New Zealand, AND
    • you came into New Zealand less than 12 months ago, AND
    • you haven’t been granted a New Zealand driver licence since you last entered New Zealand.

    If you don’t meet all of these requirements, you must apply for a New Zealand driver licence to drive in New Zealand.

    The law requires us to sight your licence when you collect your rental car. Restricted licences from either NZ or abroad cannot be accepted.

  • What is the age/condition of Ezi Car Rental cars?

    We have a fleet of almost 3,000 rental cars with mostly latest model vehicles.

    Ezi Car Rental’s small and medium cars offer great value for money for travelers who are budget conscious, but still want a comfortable, late model vehicle with all the benefits. This includes 24 hour Roadside Assistance, unlimited kilometers, two drivers included in the base hire cost, and unrivaled depot locations.

    You can be assured that all vehicles are meticulously maintained, groomed and of the highest quality.

Good car and fair price. Clear communication and easy both pick up and drop off. No stress insurance was an advantage for me as I´m not used to left drive. Good deal.

Dmitrij Bondarev
  • Excellent

    8.8/10

    10,000 + ratings

  • 4.6

    5000 reviews