Fully comprehensive third-party and public liability cover is included in your car rental rate with Ezi Car Rental.
An excess applies in the event of an accident or damage to the vehicle. This is the amount you are liable for in the event of damage or loss to the vehicle, and is referred to as your liability.
Ezi has three levels of cover available - Ezi Basic, Ezi Plus and Ezi Premium. The table highlights the inclusions and exclusions in each level. See below for the excess levels under Ezi Basic and Ezi Plus.
Please note all hirers must have a credit card or debit card, the details of which we will hold as pre-authorisation security for the excess during your hire. In every case the applicable excess amount for your hire will be held as an authorisation on your card, and will be released at the end of your hire. Cash, prepaid and reloadable debit cards, gift cards and Travel cards, are NOT accepted for payment or to use as a pre-authorisation for security purposes.
If you have purchased our Ezi Premium (zero excess cover) option, we will take a NZ$400 security pre-authorisation which will be held against your debit card for the duration of your hire for any incidentals. All holds on debit cards funds are released upon return of the rental car if no damage or fees are owing on the hire. It can take up to 7 working days for your bank to operate the release. Please note this is a hold on a credit card meaning it doesn't show as a transaction on your statement.
*or vehicles in the same category
In New Zealand there is no such thing as compulsory cover (even third party) so you can lose money as a result of someone else’s poor driving.
We do not offer insurance for personal loss, ie. theft of personal items or personal injury. In New Zealand treatment for personal injury is covered by the Government’s Accident Compensation scheme.
Glass damage including stone chips is already included in our Ezi Premium cover option.
Driver must be over 20 to book a car with us. Please remember that all drivers must have a current full driver licence at all times. If your licence is not in English, you must carry an official English translation or International Driver Permit (IDP) together with your original licence.
If you have already purchased your own travel insurance covering rental car hire, we recommend that you check your travel insurance policy carefully.
Some insurers require you to take the excess reduction (“Reduced liability” above) and some policies may not cover you if you drive your rental car on unsealed roads.
In the event of damage to your rental car we will charge your credit card with the applicable excess for your hire, and you would then need to lodge a claim with your travel insurer to claim the excess back on your return home.
The same applies if you have purchased travel insurance from your travel agent.
The applicable excess on your hire with us will be charged, and you would need to claim this charge back from your agent’s travel insurance provider on your return home.
Yes there are times when you won’t be covered by our insurance. They include:
If you choose to tow any item using the Toyota Hilux with towbar, please note in case of an incident/accident, you are liable for any damage occurring to your trailer and load.
This information should be used as a guide only. You will be required to sign a car rental agreement when you collect your rental vehicle.
Insurance excess applies with standard cover as follows.
*or vehicles in the same category
You can opt to waive or reduce your cover excess on your hire by purchasing our additional Ezi Plus or Ezi Premium cover with your car hire. Our Ezi Premium option includes glass cover so you will be covered in the event of a stone chip or glass damage during your hire as well as accident damage to the vehicle. Ezi Plus and Ezi Premium daily rates start from just NZ$18 per day and reduce your liability for the vehicle during the hire down to either a zero excess with Ezi Premium or a substantially reduced excess with Ezi Plus.
Our prices are shown as additional options in all rental vehicle quotations we provide.
You can add your preferred coverage directly when making an online booking, or contact us or even enquire at our branches when picking up your rental car.
Everything about this experience was 5 star! From the booking process, pick up and drop off, price and condition of the car to the amazing friendly Parnell staff. I will only use Ezi Car Rentals from now on. Highly recommended! Thanks team.Ashlee Rowe
5,000 + reviews