07/03/21 - Please check our Covid-19 page for all the updated details on the recent Alert Levels changes across New Zealand.
Covid-19 Update
Fully comprehensive third-party and public liability cover is included in your car rental rate with Ezi Car Rental.
Fully comprehensive third-party and public liability cover is included in your car rental rate with Ezi Car Rental.
An excess applies in the event of an accident or damage to the vehicle. This is the amount you are liable for in the event of damage or loss to the vehicle, and is referred to as your liability.
Ezi has three levels of cover available - Ezi Basic, Ezi Plus and Ezi Premium. The table highlights the inclusions and exclusions in each level. See below for the excess levels under Ezi Basic and Ezi Plus.
Please note all hirers must have a credit card or debit card, the details of which we will hold as a bond security for the excess during your hire. In every case the applicable excess amount for your hire will be held as an authorisation on your card, and will be released at the end of your hire. Cash, prepaid and reloadable debit cards, gift cards and Travel cards, are NOT accepted for payment or to use as a bond for security purposes.
If you have purchased our Ezi Premium (zero excess cover) option, we will take a NZ$400 security deposit which will be held against your debit card for the duration of your hire for any incidentals. All holds on debit cards funds are released upon return of the rental car if no damage or fees are owing on the hire. It can take up to 7 working days for your bank to operate the release. Please note this is a hold on a credit card meaning it doesn't show as a transaction on your statement.
*or vehicles in the same category
In New Zealand there is no such thing as compulsory cover (even third party) so you can lose money as a result of someone else’s poor driving.
We do not offer insurance for personal loss, ie. theft of personal items or personal injury. In New Zealand treatment for personal injury is covered by the Government’s Accident Compensation scheme.
Glass damage including stone chips is already included in our Ezi Premium cover option.
Driver must be over 20 to book a car with us. Please remember that all drivers must have a current full driver licence at all times. If your licence is not in English, you must carry an official English translation or International Driver Permit (IDP) together with your original licence.
After NONE of the more common car rental places in Queenstown town could rent us a car, we went to Ezi Car who helped us immediately, were friendly and efficient. Prices are excellent for a new low mileage car. Will only rent from Ezi Car from now on. HIGHLY RECOMMEND!
Nicole Rowe
500+ reviews
5,000 + reviews