Everything you need to know about our fast and friendly pick up process.

COMMON INFORMATION

Driver’s Licence

In order to quickly pick up your vehicle, please remember that all drivers must have a current full valid drivers licence. If your licence is not in English, you must carry an official English translation or International Driver Permit (IDP) together with your original licence.

Please be aware that most European license’s don’t have their description fields in English and won’t be accepted without a translation document. 

Ezi Car Rental will accept Digital Drivers Licences (DDL). However, if you are visiting from a country/state that operate under a DDL, we strongly recommend that you also have a physical copy of your license while traveling in New Zealand. A driver may be asked to produce a physical copy by the New Zealand Police to prove the DDL is valid. No scanned copies will be accepted. 

Credit/Debit Card

Please ensure you have a valid Credit Card or a Debit Card with the Visa or Mastercard logo in the main drivers name. You will required to leave a pre-authorisation of $400 minimum when collecting your vehicle if paying by credit or debit card, which will be released at the end of your hire.

All pre-authorisations on credit and debit cards funds are released upon return of the rental car if no damage or fees are owing on the hire. It can take up to 7 working days for your bank to operate the release. Please note this is a ‘hold’ on a card meaning it doesn’t show as a transaction on your statement.

Cash, prepaid, reloadable debit cards, gift cards and Travel cards are NOT accepted for payment or to be used for the pre-authorisation, this is for security purposes.

Walk-ins
Our branches are happy to take walk-in car rental bookings, depending on vehicle availability. Simply visit our branch and our team will be able to provide you the best car rental rates available and help get you in a car and out on the road in no time.

On departure
Please allow sufficient time to call in at the branch to drop your vehicle off to us and allow for time to inspect the vehicle. Most international airlines require that you check in at least 2 hours before flight departure to complete formalities. If you have arranged an early drop off at the airport (prior to our opening hours), please confirm the details and instructions for the early drop off with Ezi Car Rental when you pick up your vehicle.

Branch Pick Up Details

  • Auckland City Pickup Information

    With a convenient location in the Auckland CBD, our Auckland City location is the perfect spot to hire from if you are staying the in city, or exploring the Auckland region. Our Ezi Car Rental depot is located at 167 Beach Road, Auckland City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Auckland Domestic Terminal Pickup Information

    You’ll find a convenient car rental experience when you pick up your rental at our Auckland Domestic Airport branch. On arriving at the airport, follow the signs to Rental Cars. Our branch is located opposite the pick up & drop off zone. From regional arrivals, come out the doors and turn left, walking down towards the foot bridge, you will see our branch opposite.

  • Auckland International Terminal Pickup Information

    Your pick up location is Auckland International Airport. Please make your way to our Ezi Car Rental counter located inside the Auckland International Airport Arrivals hall where we can assist you. Once you have collected your keys, please exit via door 8 and follow the signs for the Rental Cars pick up zone, this is a 5–7-minute covered walk. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Blenheim Airport Pickup Information

    Your pick up location is Blenheim Airport. Please make your way to our Ezi Car Rental kiosk located on the walkway into the terminal where our representatives will assist you. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Christchurch Airport Pickup Information

    Our Christchurch Airport location is conveniently located inside the airport’s terminal building.

  • Christchurch City Pickup Information

    With a convenient location in Christchurch CBD and most central hotels, our Christchurch City location is the perfect spot to hire from and hit the road in no time. Our Ezi Car Rental depot is located at 150 Kilmore Street, Chrischurch City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Dunedin Airport Pickup Information

    Our Dunedin Airport location is conveniently located inside the airport’s terminal building.

  • Gisborne Airport Pickup Information

    Your pick up location is Gisborne Airport. Please make your way to our Ezi Car Rental kiosk located inside the terminal building where our representatives will assist you. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff. Click here to check our current opening hours.

  • Gisborne City Pickup Information

    With a convenient location in Gisborne City, our Gisborne City location is the perfect spot to hire from and hit the road in no time. Our Ezi Car Rental depot is located at 387 Childers Road, Gisborne City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Greymouth Train Station Pickup Information

    Catching the TranzAlpine from Christchurch to Greymouth? You’ll find our Greymouth branch located in the heritage listed Greymouth Train Station. The address is 164 Mackay Street, Greymouth 7805

  • Hamilton Airport Pickup Information

    Your pick up location is Hamilton Airport. Please make your way to our Ezi Car Rental kiosk located inside the terminal building where our representatives will assist you. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff. Click here to check our current opening hours.

  • Hamilton City Pickup Information

    With a convenient location in Hamilton City, our Hamilton City location is the perfect spot to hire from and hit the road in no time. Our Ezi Car Rental depot is located at Corner of Anglesea and Clarence Streets, Hamilton City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Hokitika Airport Pickup Information

    Your pick up location is Hokitika Airport. Please make your way to our Ezi Car Rental kiosk located in the Airport terminal where our representatives will assist you. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff. Click here to check our current opening hours.

  • Invercargill Airport Pickup Information

    Welcome to Ezi Car Rental Invercargill Airport, located conveniently in the Invercargill Airport Terminal arrivals hall, follow the signage to Ezi in the Rental Car area. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Napier Airport Pickup Information

    Welcome to Ezi Car Rental Napier Airport, located conveniently in the Napier Airport Terminal arrivals hall. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Nelson Airport Pickup Information

    Welcome to Ezi Car Rental Napier Airport, located conveniently in the Napier Airport Terminal arrivals hall. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • New Plymouth Airport Pickup Information

    Welcome to Ezi Car Rental New Plymouth Airport, located conveniently inside the New Plymouth Airport Terminal. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Wellington Airport Pickup Information

    Our Wellington Airport location is conveniently located inside the airport’s terminal building.

  • Palmerston North Airport Pickup Information

    Welcome to Ezi Car Rental Palmerston North Airport, located conveniently in the Palmerston North Airport Terminal arrivals lounge. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Queenstown Airport Pickup Information

    Our Queenstown Airport location is conveniently located inside the airport’s terminal building.

  • Rotorua Airport Pickup Information

    Welcome to Ezi Car Rental Rotorua Airport, located conveniently in the Rotorua Airport Terminal arrivals lounge. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Tauranga Airport Pickup Information

    Welcome to Ezi Car Rental Tauranga Airport, located conveniently inside the Tauranga Airport Terminal arrivals lounge. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Tauranga City Pickup Information

    With a convenient location in Tauranga City. Our Ezi Car Rental depot is located at 121 Hewletts Road Road, Tauranga City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

  • Taupo Airport Pickup Information

    Welcome to Ezi Car Rental Taupo Airport, located conveniently inside the Taupo Airport Terminal. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.