Everything you need to know about our fast and friendly pick up process.
Our Wellington Airport location is conveniently located inside the airport’s terminal building.
Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our kiosk, please phone +64 9 254 4397 or freephone 0800 545 000 for directions to our rental car booth or ask for directions at the airport information kiosk and they will direct you to our desk.
If you want more information about our drop off process, please read Drop off information.
Our Christchurch Airport location is conveniently located inside the airport’s terminal building.
Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our kiosk, please phone +64 9 254 4397 or freephone 0800 545 000 for directions to our rental car booth or ask for directions at the airport information kiosk and they will direct you to our desk.
If you want more information about our drop off process, please read Drop off information.
Our Queenstown Airport location is conveniently located inside the airport’s terminal building.
Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our kiosk, please phone +64 9 254 4397 or freephone 0800 545 000 for directions to our rental car booth or ask for directions at the airport information kiosk and they will direct you to our desk.
If you want more information about our drop off process, please read Drop off information.
Our Dunedin Airport location is conveniently located inside the airport’s terminal building.
Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our kiosk, please phone +64 9 254 4397 or freephone 0800 545 000 for directions to our rental car booth or ask for directions at the airport information kiosk and they will direct you to our desk.
If you want more information about our drop off process, please read Drop off information.
In order to pick up your vehicle in no time, please remember that all drivers must have a current full New Zealand drivers licence at all times. If your licence is not in English, you must carry an official English translation or International Driver Permit (IDP) together with your original licence. Please be aware that most European license's don’t have their description fields in English and won’t be accepted without a translation document. No digital drivers license's or scanned copies will be accepted.
Please ensure you have a valid Credit Card or a Debit Card with the Visa or Mastercard logo in the main drivers name. You will required to leave a pre-authorisation of $400 when collecting your vehicle if paying by debit card, which will be released at the end of your hire. Cash, prepaid and reloadable debit cards, gift cards and Travel cards are NOT accepted for payment or to be used for the pre-authorisation, this is for security purposes.
If you have arranged to make your own way to our depot, you will find the depot address in your travel documents or on your branch locations page. Please call us freephone on 0800 545 000 for directions anytime.
Please allow sufficient time to call in at the depot to drop your vehicle off to us and allow for time to inspect the vehicle and transfer time to the airport. Most international airlines require that you check in at least 2 hours before flight departure to complete formalities. If you have arranged an early drop off at the airport (prior to our opening hours), please confirm the details and instructions for the early drop off with Ezi Car Rental when you pick up your vehicle.
PERFECT!! Great staff and so so helpful and friendly, Car was perfect. Pick up and drop off shuttle easy to use/spot and very fast. I would highly recommend this company and have used a few different ones in NZ but this is by far the best with the best staff, Especially the lovely ladies on the front counter. Great staff makes the world of difference.
Vicki Lim
500+ reviews
5,000 + reviews