Car Rental Auckland International Airport

Contact Details

Arrivals Hall,
Auckland International Airport Terminal,
Ray Emery Drive
Auckland
New Zealand 2022

[email protected]

0800 545 000

Find Us

Our Auckland International Airport location is conveniently located inside the International terminal in the Arrivals area.

If you are unable to locate our branch:

Please phone 0800 545 000 for directions from our staff.

Hours of Operation

Open every day of the year.

Mon – Sun: 06:00am – 02:00am

Car Rental Auckland International Airport – Information

With a convenient location inside the Auckland International terminal building, and a just a couple of minutes drive away from New Zealand’s main highway heading north and south, you can be in your Ezi Rental vehicle and on your way in no time!

We also have 2 other convenient Ezi Car Rental branches in Auckland – one in the Auckland Airport Domestic terminal, and the other location right in Auckland City.

Accomodation

If arriving from a long-haul flight or late at night, we encourage you to rest and stay overnight before driving a long distance. If you rather fancy a hotel in Auckland’s vibrant CBD, then you’re in luck as you can hire from our Auckland City Location – just a short stroll away from most Auckland City’s hotels.

Vehicles

We are proud to offer you a wide range of vehicles at our Auckland Airport location. At Ezi, value doesn’t mean compromise. As one of the largest car rental operators in Aotearoa New Zealand offering predominantly brand new vehicles, you can be confident you are in safe hands. We have everything from compact rental cars – great for use around urban areas, right through to SUV’s, 4WD’s and Utes for those needing more space and to seat families and larger groups.

Baby seat

Families, please remember that safety comes first! We have baby and booster seats available to hire. We recommend you to pre-book them, either by calling our customer service team on 0800 545 000 or by adding them directly to your booking while using our very simple online booking system.

Auckland International Airport – Pick Up Information

Location

Your pick up location is Auckland International Airport. Please make your way to our Ezi Car Rental counter which is located inside the Arrivals hall to collect your keys. Then exit via door 8 and follow the signs for the Rental Cars pick up zone, it is a 5–7-minute covered walk. When returning your vehicle, please park in the Rental Car zone, and return your car keys to the Ezi Car Rental counter inside the International terminal. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff. If you are requiring vehicle collection outside of the operating hours, please ensure you discuss this with our helpful team when booking your vehicle so we can accomodate you.

Driver’s Licence

In order to pick up your vehicle in no time, please remember that all drivers must have a current full driver licence at all times. If your licence is not in English, you must carry an official English translation or International Driver Permit (IDP) together with your original licence. Please be aware that most European licences don’t have their description fields in English and won’t be accepted without a translation document.

Credit Card

Please make sure you have a valid credit card or visa debit card is needed to hire with us as a bond is required on all hires. We will need to take an imprint of your card details at the time of pick up for the bond security. The applicable excess amount for your hire will be held as an authorisation on your card as security, and released at the end of your hire. We do not accept cash for the bond.

Walk-ins

Our Auckland International Airport branch is more than happy to take walk-in car rental bookings, depending on vehicle availability. Simply pop over to the Auckland International Airport Ezi Car Rental branch and our helpful team will be able to provide you the best car rental rates available and help get you in a car and out on the road in no time at all.

Please call us freephone on 0800 545 000 for directions anytime.

Auckland International Airport – Drop Off Information

Location

Your drop off location is Auckland International Airport. Please make your way to our Ezi Car Rental kiosk inside the international airport terminal arrivals hall where our representatives will assist you.

If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.

Standard Drop Off

Please allow sufficient time to call at the depot to drop your vehicle off to us and allow for time to inspect the vehicle and transfer time to the airport.

Early Drop Off

If you have arranged an early drop off at the airport (prior to our opening hours), please confirm the details and instructions for the early drop off with Ezi Car Rental when you pick up your vehicle.

Commonly Asked Questions

• Bond

  Please note that a credit card or debit card is required to hire with us. We do not accept cash for the bond security. A minimum bond of $400* is required on all Mastercard and Visa debit card payments.

  Prepaid and reloadable debit cards, gift cards and Travel cards, are NOT accepted for payment or to use as a bond for security purposes.

  * Bonds may differ depending on vehicle type.

• Breakdown service

  All our cars are covered 24 hours a day by our partners at AA.

• Cancellations

  We keep it easy for you. There is no cancellation fee. If you wish to cancel your booking please let us know. You can cancel your booking online by clicking on “Manage a booking” section or you can phone us or email us on [email protected].