Customer Services Agent – Auckland Contact Centre

  • Customer Service Representatives – Contact Centre

    Location: Auckland – Contact Centre​

    • Opportunities for career development​
    • Revolving 7-day roster​​
    • Competitive Remuneration​​
    • Company incentive program rewarding performance.​​

    ​We’re seeking our next Customer Service Representative super star to work with our 100% Kiwi owned and operated business!​

    You’ll be an integral of the team helping get our customers on the road; your responsibilities will include:

    • Being a manager of first and last impressions, welcoming customers and supporting them through their car rental journey, from their initial quotes, facilitating reservations and answering questions they may have about their car rental journey.
    • Processing customer rental transactions, managing customer accounts, communicating damage charges and sales of value added products.
    • Contributing to overall team sales performance
    • Being continually customer centric and striving to exceed customer expectations – ensuring our customers love the Ezi experience and come back for more
    • Administrative tasks as directed by your Manager

    To apply you’ll need;​

    • Good attention to detail ​
    • Fantastic time management and ability to multi-task​​
    • Excellent verbal and written communication skills​
    • High level of computer literacy​
    • Experience working within a similar industry is preferable not essential​
    • Experience in working with a reservation system is desired but not essential​

    We offer a competitive remuneration package with company incentive program rewarding performance, free on-site parking, full on-the-job training, a supportive collaborative work environment with opportunities to progress your career.​​

    Why work for us?​

    We’re kiwi through and through. Our humble beginnings started in 1998; offering our customers the best cars; undeniable value and service that we are truly proud of. We’ve now grown from 6 to 24 locations and into one of the largest Kiwi owned and operated car rental operators in New Zealand. Simply said – We’re everywhere you want to be! ​

    Ezi Car Rental is encompasses a forward thinking and dynamic team of 200 passionate individuals ready to give our customers the best possible rental vehicle experience in New Zealand. Our values are at the heart of everything we do; we’re always looking at what we offer and how we offer it to our customers.​

    Ourfuture is bright and we’d love to take you along for the ride. So, if you’re keen to join our team and help us shape the car rental industry – then we’d love to hear from you.​

Customer Relations Agent – Auckland, Christchurch & Queenstown

  • Customer Relations Agent

    Location: Auckland, Christchurch, Queenstown​

    • Opportunities for career development​
    • Flexible hours on revolving 7-day roster​
    • Competitive Remuneration​
    • Company incentive program rewarding performance.​

    ​We’re seeking our next Customer Relations Agent super star to work with our 100% Kiwi owned and operated business!​

    You’ll be an integral of the team helping get our customers on the road; your responsibilities will include:

    • Being a manager of first impressions, greeting customers and facilitating the start of their car rental journey in a smooth and efficient way
    • Processing customer rental transactions
    • Contributing to overall branch sales performance
    • Being continually customer centric and striving to exceed customer expectations – ensuring our customers love the Ezi experience and come back for more
    • Undertaking damage assessment and report findings to Manager
    • Administrative tasks as directed by your Manager

    To apply for; you’ll need ​

    • Full drivers license​
    • Good attention to detail ​​
    • Fantastic time management and ability to multi-task​​
    • Excellent verbal and written communication skills​
    • High level of computer literacy​
    • Experience working within a similar industry is preferable not essential​
    • Confident in selling products to suit our customer requirements​
    • Experience in working with a reservation system is desired but not essential​​

    We offer a competitive remuneration package with company incentive program rewarding performance, free on-site parking, a supportive collaborative work environment with opportunities to progress your career. We’ll provide you with full on-the-job training and yearly staff uniform allowance. ​

    Why work for us?​

    We’re kiwi through and through. Our humble beginnings started in 1998; offering our customers the best cars; undeniable value and service that we are truly proud of. We’ve now grown from 6 to 24 locations and into one of the largest Kiwi owned and operated car rental operators in New Zealand. Simply said – We’re everywhere you want to be! ​

    Ezi Car Rental is encompasses a forward thinking and dynamic team of 200 passionate individuals ready to give our customers the best possible rental vehicle experience in New Zealand. Our values are at the heart of everything we do; we’re always looking at what we offer and how we offer it to our customers.​

    Our future is bright and we’d love to take you along for the ride. So, if you’re keen to join our team and help us shape the car rental industry – then we’d love to hear from you.​

Vehicle Services Agent – Auckland, Christchurch & Queenstown

  • Vehicle Service Agent

    Location: Auckland, Christchurch & Queenstown​

    • Opportunities for career development​
    • Flexible hours on revolving 7-day roster​
    • Competitive Remuneration​
    • Company incentive program rewarding performance.​

    ​We’re seeking our next Vehicle Service Agent super star to work with our 100% Kiwi owned and operated business!​

    You’ll be an integral of the team helping get our customers on the road; your responsibilities will include:​

    • Cleaning, grooming our fleet of vehicles and ensuring they are prepared for hire and sale​
    • Undertaking vehicle checks on presentation, cleanliness, body condition and basic standard mechanical checks​
    • Organsing our yard and off-site storage standards​
    • Undertaking damage assessment and report findings to Manager​
    • Assisting with obtaining vehicle registrations and warrant of fitness​
    • Assisting with the collection and delivery of vehicles to and from airport, wash bay, overflow parking and to off-site suppliers or potential buyers

    To apply for; you’ll need ​

    • Full drivers license​
    • Good attention to detail ​
    • Fantastic time management and ability to multi-task​
    • Excellent verbal and written communication skills
    • Experience working within a similar industry is preferable not essential

    We offer a competitive remuneration package with company incentive program rewarding performance, free on-site parking, a supportive collaborative work environment with opportunities to progress your career. We’ll provide you with full on-the-job training and yearly staff uniform allowance. ​

    Why work for us?​

    We’re kiwi through and through. Our humble beginnings started in 1998; offering our customers the best cars; undeniable value and service that we are truly proud of. We’ve now grown from 6 to 24 locations and into one of the largest Kiwi owned and operated car rental operators in New Zealand. Simply said – We’re everywhere you want to be! ​

    Ezi Car Rental is encompasses a forward thinking and dynamic team of 200 passionate individuals ready to give our customers the best possible rental vehicle experience in New Zealand. Our values are at the heart of everything we do; we’re always looking at what we offer and how we offer it to our customers.​

    Our future is bright and we’d love to take you along for the ride. So, if you’re keen to join our team and help us shape the car rental industry – then we’d love to hear from you.​

Duty Managers – Christchurch and Auckland

  • Duty Manager

    Location: Auckland, Christchurch & Queenstown​

    • Opportunities for career development​
    • Full time position on revolving 7-day roster​​
    • Competitive Remuneration​​
    • Company incentive program rewarding performance.​​

    ​We’re seeking our next Duty Manager super star to work with our 100% Kiwi owned and operated business!​

    You’ll be an integral of the team helping get our customers on the road; your responsibilities will include:

    • Being a manager of first impressions, greeting customers and facilitating the start of their car rental journey in a smooth and efficient way
    • Processing customer rental transactions
    • Contributing to overall branch sales performance
    • Being continually customer centric and striving to exceed customer expectations – ensuring our customers love the Ezi experience and come back for more
    • Undertaking damage assessment and report findings to Manager
    • Administrative tasks as directed by your Manager

    To apply for; you’ll need ​

    • Full drivers license​
    • Good attention to detail ​
    • Fantastic time management and ability to multi-task​
    • Excellent verbal and written communication skills
    • High level of computer literacy
    • Experience working within a similar industry is preferable not essential
    • Confident in selling products to suit our customer requirements
    • Experience in people management is desirable but not essential
    • Experience in working with a reservation system is desired but not essential
    • Ability to drive a wide range of vehicles​

    We offer a competitive remuneration package with company incentive program rewarding performance, free on-site parking, a supportive collaborative work environment with opportunities to progress your career. We’ll provide you with full on-the-job training and yearly staff uniform allowance. ​

    Why work for us?​

    We’re kiwi through and through. Our humble beginnings started in 1998; offering our customers the best cars; undeniable value and service that we are truly proud of. We’ve now grown from 6 to 24 locations and into one of the largest Kiwi owned and operated car rental operators in New Zealand. Simply said – We’re everywhere you want to be! ​

    Ezi Car Rental is encompasses a forward thinking and dynamic team of 200 passionate individuals ready to give our customers the best possible rental vehicle experience in New Zealand. Our values are at the heart of everything we do; we’re always looking at what we offer and how we offer it to our customers.​

    Our future is bright and we’d love to take you along for the ride. So, if you’re keen to join our team and help us shape the car rental industry – then we’d love to hear from you.​